Terms of Service

StandingMD is record-keeping software. It gives a medical director a place to record chart-review attestations, supervisory hours, and signed protocol versions, and to produce those records on demand. It timestamps entries at the moment they are created and does not permit backdating.

It is not legal advice, and it is not a compliance guarantee. The state rules built into the product are our reading of published requirements, provided for convenience. Requirements change, vary by jurisdiction, and turn on facts we cannot see. You are responsible for knowing what your medical board, your state law, and your malpractice carrier require of you.

It does not perform oversight. It records oversight you performed. Nothing in this product substitutes for actually reviewing charts and supervising delegated care.

It is not a medical device, an EMR, or a patient-records system. Do not use it to store or transmit patient care information.

You must give accurate registration details, keep your credentials confidential, and be responsible for activity under your account. Signing an attestation with your typed name is an electronic signature and is intended to be legally binding on you. Do not sign for anyone else, and do not let anyone sign as you.

Demo workspaces are private sandboxes containing fictional data. They may be reset or deleted at any time and must not be used for real records.

Subscriptions are priced by the number of active clinics in your account, in bands: $99/mo for up to 2 clinics, $249/mo for up to 7 clinics, $499/mo for up to 20 clinics, $999/mo for 21+ clinics. Adding or archiving a clinic adjusts your subscription, with any difference prorated by Stripe.

New subscriptions include a 14-day free trial. A payment method is required to start it. If you cancel before the trial ends, you are not charged. After the trial, the subscription renews monthly until canceled.

Payments are processed by Stripe, Inc. We never receive or store your full card details. Fees are non-refundable except where required by law, and you are responsible for any applicable taxes.

You may cancel at any time from the billing portal. Cancellation takes effect at the end of the paid period.

We will not withhold your records over billing. Attestations, hour entries, and signed protocol versions remain readable, printable, and exportable in every subscription state, including after you cancel and including if your payment fails. An inactive subscription pauses the creation of new signed records; it does not close your book.

Records are append-only by design. Once signed, an attestation cannot be edited or deleted through the product — by you or by us. Entries made after the documentation window are labeled as late entries and carry their true creation date. If you ask us to delete your account, we will delete it and tell you plainly what that destroys; we will not silently discard records you may need.

Do not enter patient-identifying information. Do not attempt to falsify timestamps, misrepresent who performed a review, or record supervision that did not occur. Do not attack, reverse-engineer, scrape, or resell the service, or use it to break the law or a professional obligation.

We may suspend an account that is being used to fabricate records. A suspended account keeps read, print, and export access to its existing records under section 5.

We aim to keep the service running and to back up data, but we do not promise uninterrupted availability. The service is provided “as is,” without warranties of merchantability, fitness for a particular purpose, or non-infringement, to the fullest extent permitted by law. Keep exported copies of records you rely on.

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or goodwill. Our total aggregate liability arising out of or relating to these terms is limited to the fees you paid us in the 12 months before the event giving rise to the claim.

We are not liable for the outcome of any board action, audit, inspection, malpractice claim, or dispute involving you.

We may update these terms. Material changes will be announced in the product before they take effect. Continuing to use the service after that is acceptance. If you do not accept, cancel. Your records remain available to you under section 5.

These terms are governed by the laws of the State of Missouri, USA, without regard to conflict-of-law rules.

Questions: support@standingmd.com. See also our Privacy Policy and Security page.